Privacy Policy

Redbird Lawn Service is a residential lawn care company based in Wentzville, MO 63385. We take your privacy seriously. This page explains what information we collect when you visit our website or contact us, how we use it, and how you can reach us with questions.

What information we collect

Contact form

When you fill out our quote request or contact form, we collect:

• Your name
• Your service address
• Your phone number
• The service you are requesting (e.g., mowing, cleanup)

We use this information only to respond to your request and schedule service. We do not add you to any marketing lists without your permission.

Chat widget (GoHighLevel)

Our website includes a chat widget powered by GoHighLevel (LeadConnector). If you use it, the messages you send — including any personal information you share — are processed and stored by GoHighLevel's servers. You are not required to use this feature; you can always call or email us directly instead.

You can review GoHighLevel's privacy practices at gohighlevel.com/privacy-policy.

Voice widget (VAPI)

Our website includes a voice assistant powered by VAPI. If you choose to use it, the conversation — including your voice — is processed by VAPI's servers to respond to your questions. VAPI may store a transcript or recording of the call. You are not required to use this feature; you can always call or email us directly instead.

You can review VAPI's own privacy practices at vapi.ai/privacy.

Google Analytics (GA4)

We use Google Analytics 4 (measurement ID: G-40ESCV2SEF) to understand how visitors use our website. This helps us improve the site over time. Google Analytics collects information such as:

• Pages you visit and how long you spend on them
• General location (city/region level, not your exact address)
• Device type and browser
• How you arrived at the site (search, social media, etc.)

This data is collected through cookies and similar tracking technologies. It does not include your name, phone number, or email address unless you submit a form.

Cookies

Our site uses cookies placed by Google Analytics. These cookies help Google count visits and track how traffic flows through the site. Common GA4 cookies include _ga and _ga_40ESCV2SEF. They typically expire after 2 years.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

How we use your information

We use your information to:

• Respond to quote requests and schedule lawn care service
• Follow up on jobs we have completed
• Improve our website based on anonymous traffic data

We do not sell your data

We do not sell, rent, or trade your personal information to any third party — ever. We are a local lawn care company, not a data broker.

Third-party services

The only third-party tools that may receive your data are:

• Google Analytics — anonymous website traffic data
• GoHighLevel (LeadConnector) — chat messages if you use the chat widget
• VAPI — voice call data if you use the voice assistant

Both of these services have their own privacy policies that govern how they handle data on their end.

How we protect your information

Our website is served over HTTPS (encrypted). Contact form submissions are sent directly to our business email. We do not store form data in a public database.

How to request data deletion

If you have contacted us and would like us to delete your information from our records, just reach out and ask. We will take care of it promptly.

• Email: sales@redbirdlawnservice.com
• Phone: (314) 497-6152

Children's privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

If we make any significant changes to this privacy policy, we will update the effective date at the top of this page. We recommend checking back occasionally if you have questions about how your data is handled.

Contact us

Questions about this policy? Get in touch:

Redbird Lawn Service
Wentzville, MO 63385
sales@redbirdlawnservice.com
(314) 497-6152